Shipping policy

At VixxenDecor, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.

1. Where We Ship:

We currently ship to the United States.

2. Handling Time:

Orders are processed within 1–2 working days. If you place an order after 2:00 PM (GMT+08:00) Singapore Standard Time (Singapore), we will process it on the next business day.

3. Delivery Time frames:

Shipping within the United States

• Standard orders: The estimated delivery time is 8–10 business days.

4. Shipping Costs:

• Standard Orders: Orders $0.01-$74.99 = $10.00
• Standard Orders: Orders $75.00 and up = Free

5. Shipping Carriers:

We use multiple shipping carriers including UPS, FedEx, USPS to ensure reliable delivery.

6. Tracking Your Order:

Once your order has been shipped, we’ll send you an email with your tracking number and a link to follow your package online. You can also visit our Track Your Orders page to check your order status.

7. Contact Us:

If you have any questions about your shipping or order, just reach out to us at info@vixxendecor.com. We usually get back to you within 24 hours. Our support team is available Monday to Friday: 9 AM–6 PM, to help you out.